Archive for the 'Apple itunes' Category

iTunes for Windows: Moving your iTunes Media folder

Learn how to move your iTunes Media folder to a different location on your Windows PC. To move the iTunes Media folder on a Mac, see iTunes for Mac: Moving your iTunes Media folder.
If your hard drive is nearly full after loading all your music and other media into iTunes, or if you just want to move all those music and media files to another hard drive on your system, here’s a way to make the move while retaining all your playlists, ratings, and play history.

iTunes for Windows: “iTunes was not installed properly. Please reinstall iTunes” message

When opening iTunes for Windows, you may see the following alert:  "iTunes was not installed properly. Please re-install iTunes. (Error 7)."
When opening QuickTime for Windows, you may also see the following alert: "QuickTime failed to launch because it is not configured correctly; reinstalling may correct this problem."

iTunes Store: Alert when downloading purchased videos

Different factors can affect how purchased content is downloaded. The type and speed of your Internet connection determines your download times so download times may vary. Along with your Internet connection, certain types of software can affect the way a computer sends and receives information from the Internet. Here are a few examples of these types of software:

Firewalls
Web accelerators
Ad filters
Virus protection software

iTunes for Windows: “Error -9812″ when accessing the iTunes Store

When you try to access the iTunes Store with iTunes for Windows, you may get the following alert message:
"iTunes could not connect to the iTunes Store. An unknown error occurred (-9812). Make sure your network connection is active and try again."

iTunes: Music purchased from iTunes Store cannot be burned to MP3 format CD

Playlists with songs purchased from the iTunes Store cannot be burned to an MP3 format CD.
When you try to burn an MP3 format CD using a playlist that only has songs purchased from the iTunes Store, this message appears: "None of the items in this playlist can be burned to disc."
When you try to burn an MP3 format CD using a playlist that has a mix of songs purchased from the iTunes Store and songs encoded from audio CDs, the burn begins, but the songs purchased from the iTunes Store appear dimmed in the playlist, and are not burned to the disc.

iTunes Store: Retrieving and changing passwords

Learn how to retrieve your forgotten iTunes Store password or change your existing password.

iTunes: “Error 13001″ when syncing

After you update to the latest version of iTunes or iPhone Software Update for iPhone or iPod touch, syncing your device may stop and display "Error 13001."

iTunes: Downloading iTunes for Windows using Internet Explorer

If you use Windows Internet Explorer 7 or 8, when you download iTunes from www.apple.com/itunes/download/ you should see a File Download window appear after clicking the Download Now button: 
The File Download window will ask you to Run or Save the iTunes file you are downloading:

 
If you do not see the File Download window, your Pop-up Blocker filter level may be set too high.

How to find which version of Windows XP is installed on your Windows PC

Release date: Mon, 12 May 2008 19:46:00 GMT

Troubleshooting iTunes installation on Mac OS X

If you are having trouble installing iTunes on a Mac OS X computer, here are some things to try.